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Help

Please refer to the details below in order to view and use this site correctly:

Browser

This site is optimised for use with the latest versions of Internet Explorer and Netscape Navigator. If you currently use older versions of these browsers (including Internet Explorer 3.0 or earlier, Netscape Navigator 3.0 or earlier and AOL 3.0 or earlier), you may experience problems navigating this site.

Please visit www.microsoft.com and www.netscape.com if you need to download the latest version of these browsers.

If you are using AOL's version of Internet Explorer, and your AOL Internet WebGraphics default properties are set to "use compressed graphics", you may experience problems viewing the sites graphics correctly; i.e. the image is not showing or you may notice that the colours bleed in the image.

To resolve this problem, do the following:

  1. Click on your My AOL icon,
  2. Click on Preferences,
  3. Click on WWW icon, (it will show you the AOL Internet Properties window),
  4. Click on WebGraphics tab,
  5. Click to uncheck the "use compressed graphics" check box.

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Screen Resolution

This site has been designed for viewing at a screen resolution of 800 by 600 or greater.

To change your resolution under Windows 95/98/NT/2000/Me/XP:

  1. From the Start menu, select Settings, and then choose Control Panel. The Control Panel window will appear.
  2. Open the Display icon. The Display Properties window will appear.
  3. Select the Settings tab.
  4. Ensure the Desktop Area is set to 800 by 600 pixels. Note: If it is available, press the Test button. If the screen appears blank, it will return to normal in 5 to 15 seconds and you will need to contact your computer vendor/manufacturer for assistance in changing the resolution setting.
  5. Choose the OK button. Note: You may be prompted to re-boot your computer. Choose the OK button to restart your computer.

To change your resolution on a Mac:

From the Apple menu, select Control Panels. You will either have the option Monitors & Sound or Monitors.

If the option is Monitors & Sound:

  1. Open the Monitor icon.
  2. From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
  3. Close the Monitors & Sound window.

If the option is Monitors:

  1. Ensure that the Show pull-down menu option is set to Recommended.
  2. From the list of available resolutions, select the resolution you wish to use. Your screen resolution will change instantly.
  3. Close the Monitors window.

For all other Windows versions, please go to Microsoft's support site. For all other Mac versions, please go to Apple's web site.

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PDF File Formats

To view documents with the .PDF extension you will need to download the free Acrobat PDF reader software by following the link below.

Get Acrobat Reader

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Still Experiencing Problems?

If you are still experiencing problems using our site after following the points shown above, please email us your query at: support@briars.net

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